Privacy Policy

Effective Date: 6/7/2026

Last Updated: 6/7/2026

Coaching on Demand

California, United States

1. Overview

At Coaching on Demand, your privacy matters. This Privacy Policy explains how I collect, use, protect, and share personal information when you use my coaching services, visit my website, or communicate with me.

By using my services or accessing my website, you agree to the practices described in this policy.

2. Information I Collect

Depending on your interaction with Coaching on Demand, I may collect:

  • Contact Information: Name, email address, phone number, mailing address

  • Demographic Information: Age, gender, general location

  • Coaching Information: Notes and information shared during coaching sessions, intake forms, and assessments

  • Payment Information: Billing information through secure third-party processors (e.g., Stripe, PayPal)

  • Website Data: IP address, browser type, site usage statistics, and cookies

If I provide coaching to a child or teen, all information is collected and used with the full consent and involvement of their parent or legal guardian. I do not collect information from minors without parental engagement and permission.

3. How I Use Your Information

I use the information collected to:

  • Provide and tailor coaching services for adults, parents, and children

  • Schedule appointments and communicate effectively

  • Process payments and manage client accounts

  • Offer personalized support and resources

  • Share occasional newsletters or updates (opt-out available at any time)

  • Maintain records required for professional credentialing (see Section 6)

  • Comply with legal requirements and protect client confidentiality

4. How I Protect Your Information

I take appropriate steps to safeguard your personal information. This includes using secure platforms, limiting access to authorized personnel, and following confidentiality best practices. While I do my best to protect your data, no online platform is completely secure.

5. Sharing Your Information

I will never sell or rent your personal data. Information may only be shared in these situations:

  • With your explicit consent

  • With third-party service providers (such as scheduling or payment platforms) who assist in delivering services

  • With the International Coaching Federation (ICF) for official credential verification purposes (see Section 6)

  • When legally required, such as to comply with a subpoena or applicable law

All third-party providers are expected to meet high privacy and security standards.

6. ICF Credentialing Data Collection

To meet the International Coaching Federation (ICF) credentialing requirements, Coaching on Demand keeps a confidential log of coaching hours, which may include client names and contact information. This log exists solely to verify that coaching services — including complimentary discovery calls — have been provided.

The log is stored securely and will only be disclosed to the ICF upon official request for credential verification.

Opt-Out Option
Clients who do not wish to have their information included in the credentialing log may opt out by:

  • Sending written notice via email before their discovery call

  • Stating their preference at the beginning of the discovery call

  • Notifying Coaching on Demand within 24 hours following the session

Opting out will not impact access to or the quality of coaching services.

7. Your Rights

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information I collect

  • The right to request deletion of your personal data

  • The right to opt out of any data sharing

To exercise your rights, please contact me at info@coaching-ondemand.com.

8. Cookies & Analytics

My website may use cookies and analytics tools (like Google Analytics) to understand visitor behavior and improve user experience. You may disable cookies in your browser settings if you prefer.

9. Third-Party Links

My website may contain links to other sites or platforms. I am not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Children’s Privacy

I offer coaching to children and teens only with the active participation and consent of a parent or legal guardian. I do not knowingly collect, store, or use personal information from minors without parental involvement. All communication, data collection, and session content involving children are handled with strict care and transparency.

11. Changes to This Policy

I may occasionally update this Privacy Policy. When I do, I will revise the “Last Updated” date above. Continued use of my services implies your acceptance of any changes.

12. Contact Information

If you have questions or concerns about this Privacy Policy or your data, please reach out:

Coaching on Demand
info@coaching-ondemand.com
www.coaching-ondemand.com

Accessibility

This is an accessibility statement from Coaching on Demand.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Coaching on Demand is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.